Privacy Policy – Sports Frolic
This Privacy Policy explains how Sports Frolic (“we”, “our”, or “the Site”) collects, uses, and shares your personal information when you visit or make a purchase from our website.
Information We Collect
Device Information
- What we collect: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and how you interact with the Site.
- Why we collect it: To ensure the Site displays correctly and to analyze usage for improvement.
- How it’s collected: Automatically through cookies, log files, web beacons, and similar technologies.
- Who we share with: Google, Facebook, Bing, WooCommerce (for analytics and site optimization).
Order Information
- What we collect: Your name, billing and shipping address, payment details (e.g., credit card number), email, and phone number.
- Why we collect it: To fulfill your order, process payments, arrange delivery, send order updates, detect fraud, and offer product-related updates or promotions.
- How it’s collected: Directly from you.
- Who we share with: Stripe (for payment processing).
Customer Support Information
- What we collect: Name, email, and order ID.
- Why we collect it: To assist with support inquiries.
- How it’s collected: Directly from you.
- Who we share with: Our internal support team only.
Children’s Privacy
Our Site is not intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe your child has provided us with personal information, please contact us to request its removal.
How We Use Your Information
We use your personal data to:
- Deliver and fulfill your orders
- Process transactions
- Communicate with you
- Offer promotions (based on your preferences)
- Comply with legal obligations
- Improve and secure our services
Sharing Your Information
We may share your information with trusted third parties to:
- Help us run our business and fulfill our contract with you
- Comply with laws and respond to legal requests
- Prevent fraud or protect our legal rights
Behavioural Advertising
We may use your information for targeted advertising.
Examples include:
- Google Analytics – Helps us understand site usage. Learn more: Google Privacy Policy | Opt-out
- Ads Opt-Out:
- Bing
- DAA Opt-Out
Legal Basis for Processing (EEA Residents)
If you live in the European Economic Area (EEA), we process your data based on:
- Your consent
- Fulfilling our contract with you
- Legal obligations
- Protecting vital interests
- Public interest tasks
- Legitimate business interests that don’t override your rights
Data Retention
We keep your information as long as needed to fulfill the purposes outlined in this policy or until you request its deletion. See the “Your Rights” section for more details.
Automated Decision-Making
We do not use fully automated decisions that legally or significantly affect you.
Stripe may apply limited automation to prevent fraud (e.g., temporary IP or card denylisting), but it doesn’t significantly affect you.
Cookies
Cookies are small data files used to enhance your browsing experience. We use cookies for:
- Site functionality
- Performance tracking
- Advertising
- Social media integration
They help us remember your preferences and understand how you interact with our Site. You can manage cookie settings in your browser at any time.
Cookies Necessary for the Functioning of the Store
| Name | Function |
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
Reporting and Analytics
| Name | Function |
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
Cookie Duration and Control
Cookies may be stored on your device for varying lengths of time, depending on whether they are “session” or “persistent” cookies.
- Session cookies are temporary and are deleted once you close your browser.
- Persistent cookies remain on your device until they expire or are manually deleted.
Most of the cookies we use are persistent and typically expire between 30 minutes and two years after being placed on your device.
You have control over how cookies are used on your device. Please note, however, that disabling or blocking cookies may affect your browsing experience and certain features of our website may no longer function properly.
Most web browsers accept cookies by default, but you can adjust your settings to block or allow them. These settings are usually found in your browser’s “Tools”, “Settings”, or “Preferences” menu. For detailed guidance on managing cookies, visit www.allaboutcookies.org.
Please also be aware that blocking cookies does not necessarily stop all data sharing with third parties, such as advertising partners. To manage how your information is used for targeted advertising, refer to the “Behavioural Advertising” section above.
Do Not Track Signals
Currently, there is no industry-wide standard for responding to “Do Not Track” (DNT) signals. As such, we do not modify our data collection or usage practices when a DNT signal is detected by your browser.
Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, or for legal, operational, or regulatory reasons. Any updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy, need more information, or would like to file a complaint, please contact us: support@sportsfrolic.com or by mail using the details provided below:
If you are not satisfied with how we handle your complaint, you have the right to contact your local data protection authority. For residents in the UK, you can submit a complaint to the Information Commissioner’s Office (ICO) at: https://ico.org.uk/make-a-complaint/