Payment Due
All payments must be made in full at the time of order completion. Orders will not be processed or shipped unless payment is successfully received. Failure to make a payment or a declined payment method will result in the cancellation of the order, and no rights to any products will be retained by the buyer.
Accepted Payment Methods
We accept most major credit cards, including Visa, MasterCard, Discover, American Express, Diner’s Club, JCP, and UnionPay.
Currency and Exchange Rates
For your convenience, we offer payment in GBP (£) on our website. If your card is issued in a different currency, your card provider or bank may apply additional exchange fees. Any such charges are the responsibility of the customer.
Card Verification and Security
When paying with Visa or MasterCard, please ensure the correct CVC/CCV number is provided at checkout to avoid delays.
Verification for New Customers and Unconfirmed Addresses
If you are a new customer and your shipping address is not confirmed, we may request proof of identity and/or address before processing your order.
Security and Fraud Prevention
To protect against fraudulent activity, we may request additional verification under certain circumstances, including but not limited to:
- Shipping to an address different from the billing address
- Request to change the delivery address after the order is placed
- Orders of high value or large quantity
- Any other activity that raises suspicion of fraud
These measures are in place to ensure the safety and security of all our customers.
Help
Feel free to contact with our support Email us: support@sportsfrolic.com